Alabama

NYDIG Execution LLC

Money Transmitter License 828

NYDIG Trust Company LLC

Money Transmitter License 830

Regulator Contact Information

Online:
Hotline:

1-800-222-1253

Telephone Number:

1-334-242-2984

U.S. Mail:

Alabama Securities Commission
Enforcement Division
P.O. Box 304700
Montgomery, AL 36130

Alaska

NYDIG Execution LLC

Money Transmitter License AKMT-013943

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY OF ALASKA

Money Transmitter License AKMT-013833

Regulator Contact Information

Online:
By Phone:

907-465-2521

By Mail:

State of Alaska
Department of Commerce, Community and Economic Development
Division of Banking & Securities
P.O. Box 110807
Juneau, AK 99811-0807

Disclosure Language

View Notice

Arizona

NYDIG Execution LLC

Money Transmitter License 1017624

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY OF ARIZONA LLC

Money Transmitter License 1024148

Regulator Contact Information

Online:
Hotline:

1-800-544-0708

Telephone Number:

602-771-2800

In Person or U.S. Mail:

Arizona Department of Financial Institutions
Consumer Affairs Division
100 N. 15th Street
Suite 261
Phoenix, AZ 85007

Arkansas

NYDIG Execution LLC

Money Transmitter License 120306

NYDIG Trust Company LLC

Money Transmitter License 121129

Regulator Contact Information

Online:
Hotline:

1-800-981-4429

Telephone Number:

501-324-9260

In Person or U.S. Mail:

Arkansas Securities Department
1 Commerce Way
Suite 402
Little Rock, AR 72202

Colorado

NYDIG Execution LLC

Money Transmitter License # 500284

-

-

Regulator Contact Information

Online:
Telephone Number:

303-894-7575

In Person or U.S. Mail:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

Disclosure Language

View Notice

Connecticut

NYDIG EXECUTION LLC

Money Transmission License MT-1781446

NYDIG TRUST COMPANY LLC

Money Transmission License MT-1985471

Regulator Contact Information

Online:
Hotline:

1-800-831-7225

Telephone Number:

860-240-8170

In Person or U.S. Mail:

Connecticut Department of Banking
Consumer Affairs Unit
260 Constitution Plaza
Hartford, CT 06103-1800

Delaware

NYDIG Execution LLC

Check Seller, Money Transmitter License 031624

-

-

Regulator Contact Information

Online:
Hotline:

800-464-4357

Telephone Number:

302-739-4235 or 302-577-6722

In Person or U.S. Mail:

State of Delaware
Officer of the State Bank Commissioner
Attn: Compliance
1110 Forrest Avenue
Dover, DE 19904

District of Columbia

NYDIG Execution LLC

Money Transmitter License MTR1781446

NYDIG Trust Company LLC

Money Transmitter License MTR1985471

Regulator Contact Information

Online:
Telephone Number:

202-727-8000

In Person or U.S. Mail:

District of Columbia - Department of Insurance, Securities and Banking
1050 First Street, NE
Suite 801
Washington, DC 20002

Florida

NYDIG Execution LLC

Money Transmitter License FT230000321

-

-

Regulator Contact Information

Online:
Telephone Number:

850-487-9687

In Person or U.S. Mail:

Florida Office of Financial Regulation
Division of Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0381

Disclosure Language

View Notice

Georgia

NYDIG Execution LLC

Seller of Payment Instruments License 1781446

NYDIG Trust Company LLC

Seller of Payment Instruments License 1985471

Regulator Contact Information

Online:
Hotline:

888-986-1633

Telephone Number:

770-986-1633

In Person or U.S. Mail:

Georgia Department of Banking and Finance
2990 Brandywine Road
Suite 200
Atlanta, GA 30341-5565

Idaho

NYDIG Execution LLC

Money Transmitter License MTL-276

NYDIG Trust Company LLC

Money Transmitter License MTL-289

Regulator Contact Information

Online:
Hotline:

1-888-346-3378

Telephone Number:

208-332-8004

In Person or U.S. Mail:

Idaho Department of Finance
Securities Bureau
800 Park Blvd, Suite 200
Boise, ID 83712

Illinois

NYDIG Execution LLC

Money Transmitter License MT.0000402

-

-

Regulator Contact Information

Online:
Telephone Number:

1-888-473-4858

In Person or U.S. Mail:

Illinois Department of Financial & Professional Regulation
100 West Randolph St
9th Floor
Chicago, IL 60601

Disclosure Language

View Notice

Indiana

NYDIG Execution LLC

Money Transmitter License

NYDIG Trust Company LLC

Money Transmitter License

Regulator Contact Information

Online:
Hotline:

1-800-382-4880

Telephone Number:

317-232-3955

In Person or U.S. Mail:

Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, IN 46204

Disclosure Language

View Notice

Iowa

NYDIG Execution LLC

Money Services License 2020-0179

NYDIG Trust Company LLC

Money Services License 2021-0004

Regulator Contact Information

Online:
Telephone Number:

515-281-4014

In Person or U.S. Mail:

Iowa Division of Banking
200 East Grand Avenue
Suite 300
Des Moines, IA 50309-1827

Kansas

NYDIG Execution LLC

Money Transmitter License MT.0000187

NYDIG Trust Company LLC

Money Transmitter License MT.0000188

Regulator Contact Information

Online:
Telephone Number:

785-380-3939

In Person or U.S. Mail:

Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs Department
700 SW Jackson
Suite 300
Topeka, KS 66603

Kentucky

NYDIG Execution LLC

Money Transmitter License SC733842

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License SC733729

Regulator Contact Information

Online:
Hotline:

844-354-0613

Telephone Number:

502-573-3390

In Person or U.S. Mail:

Kentucky Department of Financial Institutions
Attention: Consumer Complaints
500 Mero Street
Frankfort, KY 40601

Louisiana

NYDIG Execution LLC

Sale of Checks and Money Transmitters License

Virtual Currency Business License

NYDIG Trust Company LLC

Sale of Checks and Money Transmitters License

Regulator Contact Information

Online:
Hotline:

888-525-9414

Telephone Number:

225-925-4660

U.S. Mail:

Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095

Disclosure Language

View Notice

Maine

NYDIG Execution LLC

Money Transmitter License

NYDIG Trust Company LLC

Money Transmitter License

Regulator Contact Information

Online:
Hotline:

1-800-332-8529

Telephone Number:

207-624-8527

In Person or U.S. Mail:

Maine Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333-0035

Maryland

NYDIG Execution LLC

Money Transmitter License 12-1781446

NYDIG Trust Company LLC

Money Transmitter License 12-1985471

Regulator Contact Information

Online:
Hotline:

888-784-0136

Telephone Number:

410-230-6100

In Person or U.S. Mail:

Maryland Commissioner of Financial Regulation
500 North Calvert Street
Suite 402
Baltimore, MD 21202

Disclosure Language

View Notice

Massachusetts

NYDIG Execution LLC

Foreign Transmittal Agency FT1781446

NYDIG Trust Company LLC

Foreign Transmittal Agency FT1985471

Regulator Contact Information

Online:
Hotline:

(800) 495-BANK (2265)

Telephone Number:

(617) 956-1501

In Person or U.S. Mail:

Massachusetts Division of Banks
Attn: Licensing Unit - CFMSB
1000 Washington Street, 10th Floor
Boston, MA 02118

Michigan

NYDIG Execution LLC

Money Transmitter License MT0023185

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License MT0023210

Regulator Contact Information

Online:
Hotline:

877-999-6442

Telephone Number:

517-284-8800

U.S. Mail:

Michigan Department of Insurance and Financial Services
Office of Consumer Services
PO Box 30220
Lansing, MI 48909-7720

Minnesota

NYDIG Execution LLC

Money Transmitter License MN-MT-1781446

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License MN-MT-1985471

Regulator Contact Information

Online:
Hotline:

651-539-1600 (Complaints)

Telephone Number:

651-539-1500

In Person or U.S. Mail:

Minnesota Department of Commerce
85 7th Place East
Suite 280
St. Paul, MN 55101

Disclosure Language

View Notice

Mississippi

NYDIG Execution LLC

Money Transmitter License 1781446

NYDIG Trust Company LLC

Money Transmitter License 1985471

Regulator Contact Information

Online:
Hotline:

800-844-2499

Telephone Number:

601-321-6901

U.S. Mail:

Mississippi Department of Banking and Consumer Finance
PO Box 12129
Jackson, MS 39236-2129

Missouri

NYDIG Execution LLC

Sale of Checks and Money Transmitter License MO-21-8850

NYDIG Trust Company LLC

Sale of Checks and Money Transmitter License MO-21-8851

Regulator Contact Information

Online:
Telephone Number:

573-751-3242

U.S. Mail:

Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102

Nebraska

NYDIG Execution LLC

Money Transmitter License

NYDIG Trust Company LLC

Money Transmitter License

Regulator Contact Information

Online:
Hotline:

877-471-3445

Telephone Number:

402-471-2171

U.S. Mail:

Nebraska Department of Banking & Finance
Financial Institutions – Complaints
P.O. Box 95006
Lincoln, NE 68509-5006

Nevada

NYDIG Execution LLC

Money Transmitter License MT11145

-

-

Regulator Contact Information

Online:
Hotline:

866-858-8951

Telephone Number:

702-486-4120

In Person or U.S. Mail:

State of Nevada – Department of Business and Industry
Financial Institutions Division
3300 W. Sahara Avenue
Suite 250
Las Vegas, NV 89102

Disclosure Language

View Notice

New Hampshire

NYDIG Execution LLC

Money Transmitter License 23812-MT

-

-

Regulator Contact Information

Online:
Telephone Number:

603-271-3561

In Person or U.S. Mail:

State of New Hampshire Banking Department
53 Regional Drive
Suite 200
Concord, NH 03301

Disclosure Language

View Notice

New Jersey

NYDIG Execution LLC

Money Transmitter License # 2104710 C22

NYDIG Trust Company LLC

Money Transmitter License # 2104709 C22

Regulator Contact Information

Online:
Hotline:

1-800-446-7467

Telephone Number:

609-292-7272

U.S. Mail:

New Jersey Department of Banking and Insurance
P.O. Box 471
Trenton, NJ 08625-0471

New Mexico

NYDIG Execution LLC

Money Transmission License

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmission License

Regulator Contact Information

Online:
Telephone Number:

505-476-4885

In Person or U.S. Mail:

New Mexico Regulation and Licensing Department
Financial Institutions Division
Toney Anaya Building
2550 Cerrillos Road
Santa Fe, NM 87505

New York

NYDIG Execution LLC

Money Transmitter License MT 104192; 2018-11 (BitLicense)

NYDIG Trust Company LLC

Limited Purpose Trust Company Charter

Regulator Contact Information

Online:
Hotline:

800-342-3736

Telephone Number:

212-480-6400

In Person or U.S. Mail:

New York State Department of Financial Services
Consumers Assistance Unit
One Commerce Plaza
Albany, NY 12257

Disclosure Language

View Notice

North Carolina

NYDIG Execution LLC

Money Transmitter # 194835

-

-

Regulator Contact Information

Online:
Hotline:

1-800-874-9791

Telephone Number:

1-919-733-3016

In Person:

North Carolina Office of the Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603

U.S. Mail:

North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309

North Dakota

NYDIG Execution LLC

Money Transmitter License MT103725

NYDIG TRUST COMPANY LLC dba NYDIG Custody

Money Transmitter License MT103731

Regulator Contact Information

Online:
Telephone Number:

701-328-9933

In Person or U.S. Mail:

North Dakota Department of Financial Institutions
2000 Schafer Street
Suite G
Bismarck, ND 58501-1204

Ohio

NYDIG Execution LLC

Money Transmitter License OHMT204

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License OHMT205

Regulator Contact Information

Online:
Hotline:

866-278-0003

Telephone Number:

614-728-8400

In Person or U.S. Mail:

Ohio Department of Commerce
Division of Financial Institutions
Consumer Complaints
77 South High Street
21st Floor
Columbus, OH 43215-6120

Oklahoma

NYDIG Execution LLC

Money Transmission License

NYDIG Trust Company LLC

Money Transmission License

Regulator Contact Information

Online:
Telephone Number:

405-521-2782

In Person or U.S. Mail:

Oklahoma Banking Department
Attn: Mick Thompson, Commissioner
2900 North Lincoln Boulevard
Oklahoma City, OK 73105

Oregon

NYDIG Execution LLC

Money Transmitter License 1781446

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License 1985471

Regulator Contact Information

Online:
Hotline:

888-877-4894

Telephone Number:

503-378-4140

U.S. Mail:

Oregon Division of Financial Regulation
PO Box 14480
Salem, OR 97309-0405

Pennsylvania

NYDIG Execution LLC

Money Transmitter License 83054

NYDIG Trust Company LLC

Money Transmitter License 83055

Regulator Contact Information

Online:
Hotline:

1-800-600-0007 or 1-800-722-2657

In Person or U.S. Mail:

Pennsylvania Department of Banking and Securities
Consumer Services
17 N. Second Street
Suite 1300
Harrisburg, PA 17101

Puerto Rico

NYDIG Execution LLC

Money Transmitter License TM-109

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License TM-110

Regulator Contact Information

Online:
Hotline:

800-981-7711

Telephone Number:

787-723-8445 or 787-723-3131

In Person or U.S. Mail:

Commissioner of Financial Institutions of Puerto Rico
ATTN:  Complaints Division
Edif.  Centro-Europa Building - Suite 600
1492 Ponce de León Avenue
San Juan, PR 00907

Rhode Island

NYDIG Execution LLC

Currency Transmitter License 20214194CT

NYDIG Trust Company LLC

Currency Transmitter License 20214193CT

Regulator Contact Information

Online:
Telephone Number:

401-462-9503

In Person or U.S. Mail:

State of Rhode Island Department of Business Regulation
Division of Banking
1511 Pontiac Avenue, Bldg. 68-2
Cranston, RI 02920

South Carolina

NYDIG Execution LLC

Money Transmitter License

NYDIG Trust Company LLC

Money Transmitter License

Regulator Contact Information

Online:
Telephone Number:

(803) 734-1221

U.S. Mail:

Office of the Attorney General
Money Services Division
P. O. Box 11549
Columbia, SC 29211-1549

In person or Overnight Delivery:

Office of the Attorney General
Money Services Division
Rembert C. Dennis Building
1000 Assembly Street
Columbia, SC  29201

South Dakota

NYDIG Execution LLC

Money Transmitter License MT.2212

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License MT.2211

Regulator Contact Information

Online:
Telephone Number:

605-773-3421

In Person or U.S. Mail:

South Dakota Division of Banking
1601 N. Harrison Ave
Suite 1
Pierre, SD 57501

Tennessee

NYDIG Execution LLC

Money Transmitter License 1781446

NYDIG Trust Company LLC

Money Transmitter License 1985471

Regulator Contact Information

Online:
Hotline:

1-800-778-4215

In Person or U.S. Mail:

Tennessee Department of Financial Institutions
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue
Nashville, TN 37243-1102

Disclosure Language

View Notice

Texas

NYDIG Execution LLC

Money Transmitter License 3228

NYDIG Trust Company LLC

Money Transmitter License 3227

Regulator Contact Information

Online:
Hotline:

1-877-276-5554

In Person or U.S. Mail:

Texas Department of Banking
Non-Depository Supervision Division
2601 North Lamar Boulevard
Austin, Texas 78705-4294

Disclosure Language

View Notice

Utah

NYDIG Execution LLC

Money Transmitter License 191

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License 192

Regulator Contact Information

Online:
Telephone Number:

801-538-8830

U.S. Mail:

Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800

Vermont

NYDIG Execution LLC

Money Transmitter License 100/210

NYDIG Trust Company LLC

Money Transmitter License # 100-213

Regulator Contact Information

Online:
Hotline:

833-337-4685

Telephone Number:

802-828-3307

In Person or U.S. Mail:

Vermont Department of Financial Regulation
Banking Division-Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101

Virginia

NYDIG Execution LLC

Money Order Seller and Money Transmitter License MO-407

-

-

Regulator Contact Information

Online:
Telephone Number:

804-371-9657

In Person or U.S. Mail:

Virginia Bureau of Financial Institutions - SCCP.O. Box 640
Richmond, VA 23218

Disclosure Language

View Notice

Washington

NYDIG Execution LLC

Money Transmitter 550-MT-130395

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter 550-MT-129626

Regulator Contact Information

Hotline:

1-877-746-4334

Telephone Number:

360-902-8703

U.S. Mail:

State of Washington Department of Financial Institutions
Division of Consumer Services
P.O. Box 41200
Olympia, WA 98504-1200

Disclosure Language

View Notice

View Disclosure

West Virginia

NYDIG Execution LLC

Money Transmitter License WVMT-1781446

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY LLC

Money Transmitter License WVMT-1985471

Regulator Contact Information

Online:
Telephone Number:

304-558-2294

In Person or U.S. Mail:

West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302-3542

Wisconsin

NYDIG Execution LLC

Seller of Checks License 211-SOC

NYDIG TRUST COMPANY LLC dba NYDIG CUSTODY OF WISCONSIN LLC

Seller of Checks License 212-SOC

Regulator Contact Information

Online:
Hotline:

1-800-452-3328 (toll-free in Wisconsin)

Telephone Number:

608-264-7969

U.S. Mail:

State of Wisconsin Department of Financial Institutions
Bureau of Consumer Affairs
PO Box 8041
Madison, WI 53708-8041

Wyoming

NYDIG Execution LLC

Money Transmitter License # 7284

NYDIG Trust Company LLC

Money Transmitter License # 7285

Regulator Contact Information

Online:
Telephone Number:

307-777-7797

In Person or U.S. Mail:

Wyoming Division of Banking
Hathaway Building
2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002

Disclosures

Alaska

For Alaska Residents Only: If your issue is unresolved by NYDIG Execution LLC or NYDIG Trust Company LLC (877-869-9041), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Please note that this license does not cover the transmission of virtual currency.

Colorado

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a question about or problem with YOUR TRANSACTION - THE MONEY YOU SENT

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado resident and have a complaint about NYDIG Execution LLC

ALL complaints must be submitted in writing.  Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via email (at DORA_BankingWebsite@state.co.us), or via mail to the Colorado Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: banking.colorado.gov/industry/money-transmitters

Florida

If you have a question or complaint, please contact the consumer assistance division of NYDIG Execution LLC at clientservices@nydig.com or (877) 869-9041.

Florida residents may contact the Florida Office of Financial Regulation  with any unresolved questions or complaints about NYDIG  Execution LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (850) 487-9687 (toll free).

Illinois

Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about NYDIG Execution LLC at (888) 473-4858 (toll-free).

Indiana

NYDIG Trust Company LLC and NYDIG Execution LLC each hold a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Louisiana

NYDIG Execution LLC and NYDIG Trust Company LLC are each licensed by the Louisiana Office of Financial Institutions as a money transmitter. Please note the money transmitter licenses issued to NYDIG Execution LLC and NYDIG Trust Company LLC by the Louisiana Office of Financial Institution do not cover the exchange or transmission of virtual currency.

NYDIG Execution LLC is licensed by the Louisiana Office of Financial Institutions as a virtual currency business. Please note the following disclosures associated with virtual currency:

  • Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
  • Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
  • Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
  • Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that a person initiates the transaction.
  • The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
  • Any surety bond required by the Louisiana Office of Financial Institutions for the benefit of residents of Louisiana may not be sufficient to cover all losses incurred by the residents.
  • Louisiana residents should perform research before purchasing or investing in virtual currency.
Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding NYDIG Execution LLC, License No. 12-1781446, NMLS No. 1781446, or NYDIG Trust Company LLC, License No. 12-1985471, NMLS No. 1985471, at Maryland Commissioner of Financial Regulation, 500 North Calvert Street, Suite 402, Baltimore, MD 21202, 888-784-0136.

Minnesota

For assistance, contact NYDIG Execution LLC or NYDIG Trust Company LLC at clientservices@nydig.com or (877) 869-9041. Always be on the lookout for fraud. Please contact NYDIG Execution LLC or NYDIG Trust Company LLC to report fraud or suspected fraud.

Nevada

NYDIG Execution LLC is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by NYDIG Execution LLC.

New Hampshire

NYDIG Custody of New Hampshire is NYDIG Trust Company LLC's dba name in the State of New Hampshire.

New York

Please note the following disclosures associated with virtual currency:

Virtual Currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
Legislative and regulatory changes or actions at the State, Federal, or international level may adversely affect the use, transfer, exchange, and value of Virtual Currency;
Transactions in Virtual Currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
Some Virtual Currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
The value of Virtual Currency may be derived from the continued willingness of market participants to exchange Fiat Currency for Virtual Currency, which may result in the potential for permanent and total loss of value of a particular Virtual Currency should the market for that Virtual Currency disappear;
There is no assurance that a Person who accepts a Virtual Currency as payment today will continue to do so in the future;
The volatility and unpredictability of the price of Virtual Currency relative to Fiat Currency may result in significant loss over a short period of time;
The nature of Virtual Currency may lead to an increased risk of fraud or cyber attack;
The nature of Virtual Currency means that any technological difficulties experienced by the Licensee may prevent the access or use of a customer's Virtual Currency; and
Any bond or trust account maintained by the Licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

NYDIG Execution LLC, located at One Vanderbilt Avenue, 65th Floor, New York, NY 10017 is regulated and licensed as a money transmitter by the New York State Department of Financial Services. If you have a question or complaint, please contact the consumer assistance division of NYDIG Execution LLC at NYDIG.com or (877) 869-9041.

Please visit www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal to file a complaint with DFS.

Tennessee

Please note that this license and the required surety bond do not cover the transmission of virtual currency. NYDIG Execution LLC and NYDIG Trust Company LLC are licensed by the Tennessee Department of Financial Institutions as money transmitters. The Tennessee Department of Financial Institutions does not regulate virtual currency.

Texas

If you have a complaint, first contact the consumer assistance division of NYDIG Execution LLC or NYDIG Trust Company LLC at (877) 869-9041, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.

Virginia

NYDIG Execution LLC is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).

Washington

If you have a complaint, first contact the consumer assistance division of NYDIG Execution LLC or NYDIG Trust Company LLC at clientservices@nydig.com or (877) 869-9041, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov