State Licenses and Consumer Disclosures
The below information shows the licenses held by NYDIG Execution LLC and/or NYDIG Trust Company LLC at the state (or district or territory) level. This page does not include any licenses or registrations held by other NYDIG entities, and some NYDIG entities may not be regulated in any capacity.
Alabama
Regulator Contact Information
Online: Link
Hotline
1-800-222-1253
Telephone Number
1-334-242-2984
U.S. Mail
Alabama Securities Commission
Enforcement Division
P.O. Box 304700
Montgomery, AL 36130
Alaska
NYDIG Execution LLC
Money Transmitter License AKMT-013943
NYDIG Trust company LLC dba NYDIG Custody of Alaska
Money Transmitter License AKMT-013833
Regulator Contact Information
Online: Link
By Phone:
907-465-2521
By Mail:
State of Alaska
Department of Commerce, Community and Economic Development
Division of Banking & Securities
P.O. Box 110807
Juneau, AK 99811-0807
Disclosure Language
Arizona
NYDIG Execution LLC
Money Transmitter License 1017624
NYDIG Trust Company LLC dba NYDIG Custody of Arizona LLC
Regulator Contact Information
Online: Link
Hotline:
1-800-544-0708
Telephone Number:
(602) 364-3100
In Person or U.S. Mail:
Arizona Department of Insurance and Financial Institutions
Consumer Service Section
100 N. 15th Street
Suite 261
Phoenix, AZ 85007
Disclosure Language
Arkansas
NYDIG Execution LLC
Money Transmitter License 120306
NYDIG Trust Company LLC
Money Transmitter License 121129
Regulator Contact Information
Online: Link
Hotline:
1-800-981-4429
Telephone Number:
501-324-9260
In Person or U.S. Mail:
Arkansas Securities Department
1 Commerce Way
Suite 402
Little Rock, AR 72202
Colorado
NYDIG Execution LLC
Money Transmitter License # 500284
Regulator Contact Information
Online: Link
Telephone Number:
303-894-7575
In Person or U.S. Mail:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Disclosure Language
Connecticut
NYDIG Execution LLC
Money Transmission License MT-1781446
NYDIG Trust Company LLC
Money Transmission License MT-1985471
Regulator Contact Information
Online: Link
Hotline:
1-800-831-7225
Telephone Number:
860-240-8170
In Person or U.S. Mail:
Connecticut Department of Banking
Consumer Affairs Unit
260 Constitution Plaza
Hartford, CT 06103-1800
Delaware
NYDIG Execution LLC
Check Seller, Money Transmitter License 031624
Regulator Contact Information
Online: Link
Hotline:
800-464-4357
Telephone Number:
302-739-4235 or 302-577-6722
In Person or U.S. Mail:
State of Delaware
Officer of the State Bank Commissioner
Attn: Compliance
1110 Forrest Avenue
Dover, DE 19904
District of Columbia
NYDIG Execution LLC
Money Transmitter License MTR1781446
NYDIG Trust Company LLC
Money Transmitter License MTR1985471
Regulator Contact Information
Online: Link
Telephone Number:
202-727-8000
In Person or U.S. Mail:
District of Columbia - Department of Insurance, Securities and Banking
1050 First Street, NE
Suite 801
Washington, DC 20002
Florida
NYDIG Execution LLC
Money Transmitter License FT230000321
Regulator Contact Information
Online: Link
Telephone Number:
850-487-9687
In Person or U.S. Mail:
Florida Office of Financial Regulation
Division of Finance
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0381
Disclosure Language
Georgia
Regulator Contact Information
Online: Link
Hotline:
888-986-1633
Telephone Number:
770-986-1633
In Person or U.S. Mail:
Georgia Department of Banking and Finance
2990 Brandywine Road
Suite 200
Atlanta, GA 30341-5565
Idaho
NYDIG Execution LLC
Money Transmitter License MTL-276
NYDIG Trust Company LLC
Money Transmitter License MTL-289
Regulator Contact Information
Online: Link
Hotline:
1-888-346-3378
Telephone Number:
208-332-8004
In Person:
Idaho Department of Finance
11341 W. Chinden Blvd.
Building 4, Floor 3
Boise, ID 83714
U.S. Mail
P.O. Box 83720
Boise, ID 83720-0031
Illinois
NYDIG Execution LLC
Money Transmitter License MT.0000402
Regulator Contact Information
Online: Link
Telephone Number:
1-888-473-4858
In Person or U.S. Mail:
Illinois Department of Financial & Professional Regulation
100 West Randolph St
9th Floor
Chicago, IL 60601
Indiana
NYDIG Execution LLC
Money Transmitter License
NYDIG Trust Company LLC
Money Transmitter License
Regulator Contact Information
Online: Link
Hotline:
1-800-382-4880
Telephone Number:
317-232-3955
In Person or U.S. Mail:
Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, IN 46204
Disclosure Language
Iowa
NYDIG Execution LLC
Money Services License 2020-0179
NYDIG Trust Company LLC
Money Services License 2021-0004
Regulator Contact Information
Online: Link
Telephone Number:
515-281-4014
In Person or U.S. Mail:
Iowa Division of Banking
200 East Grand Avenue
Suite 300
Des Moines, IA 50309-1827
Kansas
NYDIG Execution LLC
Money Transmitter License MT.0000187
NYDIG Trust Company LLC
Money Transmitter License MT.0000188
Online: Link
Telephone Number:
785-380-3939
In Person or U.S. Mail:
Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs Department
700 SW Jackson
Suite 300
Topeka, KS 66603
Disclosure Language
Kentucky
NYDIG Execution LLC
Money Transmitter License SC733842
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License SC733729
Regulator Contact Information
Online: Link
Hotline:
844-354-0613
Telephone Number:
502-573-3390
In Person or U.S. Mail:
Kentucky Department of Financial Institutions
Attention: Consumer Complaints
500 Mero Street
Frankfort, KY 40601
Louisiana
NYDIG Execution LLC
Sales of Checks and Money Transmitter License
Virtual Currency Business Licenese
NYDIG TRUST LLC
Sales of Checks and Money Transmitters License
Regulator Contact Information
Online:Link
Hotline:
888-525-9414
Telephone Number:
225-925-4660
U.S. Mail:
Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
Disclosure Language
Maine
NYDIG Execution LLC
Money Transmitter License
NYDIG Trust Company LLC
Money Transmitter License
Regulator Contact Information
Online:Link
Hotline:
1-800-332-8529
Telephone Number:
207-624-8527
In Person or U.S. Mail:
Maine Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333-0035
Disclosure Language
Maryland
NYDIG Execution LLC
Money Transmitter License 12-1781446
NYDIG Trust Company LLC
Regulator Contact Information
Online: Link
Hotline:
888-784-0136
Telephone Number:
410-230-6100
In Person or U.S. Mail:
Maryland Commissioner of Financial Regulation
500 North Calvert Street
Suite 402
Baltimore, MD 21202
Disclosure Language
Massachusetts
Regulator Contact Information
Online: Link
Hotline:
(800) 495-BANK (2265)
Telephone Number:
(617) 956-1501
In Person or U.S. Mail:
Massachusetts Division of Banks
Attn: Licensing Unit - CFMSB
1000 Washington Street, 10th Floor
Boston, MA 02118
Michigan
NYDIG Execution LLC
Money Transmitter License MT0023185
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License MT0023210
Regulator Contact Information
Online: Link
Hotline:
877-999-6442
Telephone Number:
517-284-8800
U.S. Mail:
Michigan Department of Insurance and Financial Services
Office of Consumer Services
PO Box 30220
Lansing, MI 48909-7720
Minnesota
NYDIG Execution LLC
Money Transmitter License MN-MT-1781446
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License MN-MT-1985471
Regulator Contact Information
Online: Link
Hotline:
651-539-1600 (Complaints)
Telephone Number:
651-539-1500
In Person or U.S. Mail:
Minnesota Department of Commerce
85 7th Place East
Suite 280
St. Paul, MN 55101
Disclosure Language
Mississippi
NYDIG Execution LLC
Money Transmitter License 1781446
NYDIG Trust Company LLC
Money Transmitter License 1985471
Regulator Contact Information
Online: Link
Hotline:
800-844-2499
Telephone Number:
601-321-6901
U.S. Mail:
Mississippi Department of Banking and Consumer Finance
PO Box 12129
Jackson, MS 39236-2129
Missouri
Regulator Contact Information
Online: Link
Telephone Number:
573-751-3242
U.S. Mail:
Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102
Nebraska
NYDIG Execution LLC
Money Transmitter License
NYDIG Trust Company LLC
Money Transmitter License
Regulator Contact Information
Online:Link
Hotline:
877-471-3445
Telephone Number:
402-471-2171
U.S. Mail:
Nebraska Department of Banking & Finance
Financial Institutions – Complaints
P.O. Box 95006
Lincoln, NE 68509-5006
Nevada
NYDIG Execution LLC
Money Transmitter License MT11145
NYDIG Trust Company LLC
Regulator Contact Information
Online:Link
Hotline:
866-858-8951
Telephone Number:
702-486-4120
In Person or U.S. Mail:
State of Nevada – Department of Business and Industry
Financial Institutions Division
3300 W. Sahara Avenue
Suite 250
Las Vegas, NV 89102
Disclosure Language
New Hampshire
NYDIG Execution LLC
Money Transmitter License 23812-MT
Regulator Contact Information
Regulator Contact Information
Online: Link
Telephone Number:
603-271-3561
In Person or U.S. Mail:
State of New Hampshire Banking Department
53 Regional Drive
Suite 200
Concord, NH 03301
Disclosure Language
New Jersey
NYDIG Execution LLC
Money Transmitter License # 2104710 C22
NYDIG Trust Company LLC
Money Transmitter License # 2104709 C22
Regulator Contact Information
Online: Link
Hotline:
1-800-446-7467
Telephone Number:
609-292-7272
U.S. Mail:
New Jersey Department of Banking and Insurance
P.O. Box 471
Trenton, NJ 08625-0471
New Mexico
NYDIG Execution LLC
Money Transmission License
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmission License
Regulator Contact Information
Online: Link
Telephone Number:
505-476-4885
In Person or U.S. Mail:
New Mexico Regulation and Licensing Department
Financial Institutions Division
Toney Anaya Building
2550 Cerrillos Road
Santa Fe, NM 87505
New York
Regulator Contact Information
Online:Link
Hotline:
800-342-3736
Telephone Number:
212-480-6400
In Person or U.S. Mail:
New York State Department of Financial Services
Consumers Assistance Unit
One Commerce Plaza
Albany, NY 12257
Disclosure Language
North Carolina
NYDIG Execution LLC
Regulator Contact Information
Online:Link
Hotline:
1-800-874-9791
Telephone Number:
1-919-733-3016
In Person:
North Carolina Office of the Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
U.S. Mail:
North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309
North Dakota
NYDIG Execution LLC
Money Transmitter License MT103725
NYDIG Trust Company LLC dba NYDIG Custody
Money Transmitter License MT103731
Regulator Contact Information
Online:Link
Telephone Number:
701-328-9933
In Person or U.S. Mail:
North Dakota Department of Financial Institutions
2000 Schafer Street
Suite G
Bismarck, ND 58501-1204
Disclosure Language
Ohio
NYDIG Execution LLC
Money Transmitter License OHMT204
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License OHMT205
Regulator Contact Information
Online:Link
Hotline:
866-278-0003
Telephone Number:
614-728-8400
In Person or U.S. Mail:
Ohio Department of Commerce
Division of Financial Institutions
Consumer Complaints
77 South High Street
21st Floor
Columbus, OH 43215-6120
Oklahoma
NYDIG Execution LLC
Money Transmission License
NYDIG Trust Company LLC
Money Transmission License
Regulator Contact Information
Online: Link
Telephone Number:
405-521-2782
In Person or U.S. Mail:
Oklahoma Banking Department
Attn: Mick Thompson, Commissioner
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
Oregon
NYDIG Execution LLC
Money Transmitter License 1781446
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License 1985471
Regulator Contact Information
Online:Link
Hotline:
888-877-4894
Telephone Number:
503-378-4140
U.S. Mail:
Oregon Division of Financial Regulation
PO Box 14480
Salem, OR 97309-0405
Pennsylvania
NYDIG Execution LLC
Money Transmitter License 83054
NYDIG Trust Company LLC
Money Transmitter License 83055
Regulator Contact Information
Online: Link
Hotline:
1-800-600-0007 or 1-800-722-2657
In Person or U.S. Mail:
Pennsylvania Department of Banking and Securities
Consumer Services
17 N. Second Street
Suite 1300
Harrisburg, PA 17101
Puerto Rico
NYDIG Execution LLC
Money Transmitter License TM-109
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License TM-110
Regulator Contact Information
Online: Link
Hotline:
800-981-7711
Telephone Number:
787-723-8445 or 787-723-3131
In Person or U.S. Mail:
Commissioner of Financial Institutions of Puerto Rico
ATTN: Complaints Division
Edif. Centro-Europa Building - Suite 600
1492 Ponce de León Avenue
San Juan, PR 00907
Rhode Island
NYDIG Execution LLC
Currency Transmitter License 20214194CT
NYDIG Trust Company LLC
Currency Transmitter License 20214193CT
Regulator Contact Information
Online: Link
Telephone Number:
401-462-9503
In Person or U.S. Mail:
State of Rhode Island Department of Business Regulation
Division of Banking
1511 Pontiac Avenue, Bldg. 68-2
Cranston, RI 02920
South Carolina
NYDIG Execution LLC
Money Transmitter License
NYDIG Trust Company LLC
Money Transmitter License
Regulator Contact Information
Online: Link
Telephone Number:
(803) 734-1221
U.S. Mail:
Office of the Attorney General
Money Services Division
P. O. Box 11549
Columbia, SC 29211-1549
In person or Overnight Delivery:
Office of the Attorney General
Money Services Division
Rembert C. Dennis Building
1000 Assembly Street
Columbia, SC 29201
South Dakota
NYDIG Execution LLC
Money Transmitter License MT.2212
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License MT.2211
Regulator Contact Information
Online:Link
Telephone Number:
605-773-3421
In Person or U.S. Mail:
South Dakota Division of Banking
1601 N. Harrison Ave
Suite 1
Pierre, SD 57501
Disclosure Language
Tennessee
NYDIG Execution LLC
Money Transmitter License 1781446
NYDIG Trust Company LLC
Money Transmitter License 1985471
Regulator Contact Information
Online:Link
Hotline:
1-800-778-4215
In Person or U.S. Mail:
Tennessee Department of Financial Institutions
Tennessee Tower, 26th Floor
312 Rosa L. Parks Avenue
Nashville, TN 37243-1102
Disclosure Language
Texas
NYDIG Execution LLC
Money Transmitter License 3228
NYDIG Trust Company LLC
Money Transmitter License 3227
Regulator Contact Information
Online:Link
Hotline:
1-877-276-5554
In Person or U.S. Mail:
Texas Department of Banking
Non-Depository Supervision Division
2601 North Lamar Boulevard
Austin, Texas 78705-4294
Disclosure Language
Utah
NYDIG Execution LLC
Money Transmitter License 191
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License 192
Regulator Contact Information
Online:Link
Telephone Number:
801-538-8830
U.S. Mail:
Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Vermont
NYDIG Execution LLC
Money Transmitter License 100/210
NYDIG Trust Company LLC
Money Transmitter License # 100-213
Regulator Contact Information
Online: Link
Hotline:
833-337-4685
Telephone Number:
802-828-3307
In Person or U.S. Mail:
Vermont Department of Financial Regulation
Banking Division-Consumer Assistance
89 Main Street
Montpelier, VT 05620-3101
Virginia
Regulator Contact Information
Online: Link
Telephone Number:
804-371-9657
In Person or U.S. Mail:
Virginia Bureau of Financial Institutions - SCCP.O. Box 640
Richmond, VA 23218
Disclosure Language
Washington
Regulator Contact Information
Hotline:
1-877-746-4334
Telephone Number:
360-902-8703
U.S. Mail:
State of Washington Department of Financial Institutions
Division of Consumer Services
P.O. Box 41200
Olympia, WA 98504-1200
Disclosure Language
West Virginia
NYDIG Execution LLC
Money Transmitter License WVMT-1781446
NYDIG Trust Company LLC dba NYDIG Custody LLC
Money Transmitter License WVMT-1985471
Regulator Contact Information
Online:Link
Telephone Number:
304-558-2294
In Person or U.S. Mail:
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302-3542
Wisconsin
NYDIG Execution LLC
Seller of Checks License 211-SOC
NYDIG Trust Company LLC dba NYDIG Custody of Wisconsin LLC
Regulator Contact Information
Online:Link
Hotline:
1-800-452-3328 (toll-free in Wisconsin)
Telephone Number:
608-264-7969
U.S. Mail:
State of Wisconsin Department of Financial Institutions
Bureau of Consumer Affairs
PO Box 8041
Madison, WI 53708-8041
Wyoming
Regulator Contact Information
Online: Link
Telephone Number:
307-777-7797
In Person or U.S. Mail:
Wyoming Division of Banking
Hathaway Building
2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002
Disclosure Language
Disclosures
Alaska
For Alaska Residents Only: If your issue is unresolved by NYDIG Execution LLC or NYDIG Trust Company LLC (877-869-9041), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Please note that this license does not cover the transmission of virtual currency.
Arizona
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Arizona residents may contact the Arizona Department of Insurance and Financial Institutions with any questions or complaints at (602) 771-2800.
Colorado
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a question about or problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about NYDIG Execution LLC
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via email (at DORA_BankingWebsite@state.co.us), or via mail to the Colorado Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: banking.colorado.gov/industry/money-transmitters
Florida
If you have a question or complaint, please contact NYDIG Execution LLC at clientservices@nydig.com or (877) 869-9041.
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about NYDIG Execution LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (850) 487-9687 (toll free).
Illinois
Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about NYDIG Execution LLC at (888) 473-4858 (toll-free).
Indiana
NYDIG Trust Company LLC and NYDIG Execution LLC each hold a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
Kansas
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Kansas residents may contact the Kansas Office of the State Bank Commissioner with any questions or complaints at (785) 380-3939.
Louisiana
NYDIG Execution LLC and NYDIG Trust Company LLC are each licensed by the Louisiana Office of Financial Institutions as a money transmitter. Please note the money transmitter licenses issued to NYDIG Execution LLC and NYDIG Trust Company LLC by the Louisiana Office of Financial Institution do not cover the exchange or transmission of virtual currency.
NYDIG Execution LLC is licensed by the Louisiana Office of Financial Institutions as a virtual currency business. Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
- Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
- Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that a person initiates the transaction.
- The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
- Any surety bond required by the Louisiana Office of Financial Institutions for the benefit of residents of Louisiana may not be sufficient to cover all losses incurred by the residents.
- Louisiana residents should perform research before purchasing or investing in virtual currency.
Maine
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Maine residents may contact the Maine Bureau of Consumer Credit Protection with any questions or complaints at (800) 332-8529.
Maryland
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding NYDIG Execution LLC (License No. 12-1781446; NMLS No. 1781446) or NYDIG Trust Company LLC (License No. 12-1985471; NMLS No. 1985471) at the Maryland Office of Financial Regulation, 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, phone 888-784-0136.
You may access the NMLS Consumer Access website here
Minnesota
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Minnesota residents may contact the Minnesota Department of Commerce, Financial Institutions Division with any questions or complaints at (651) 539-1600.
Nevada
NYDIG Execution LLC is licensed by the Nevada Department of Business and Industry as a money transmitter.
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Nevada residents may contact the Nevada Division of Financial Institutions with any questions or complaints at (702) 486-4120.
New Hampshire
NYDIG Custody of New Hampshire is NYDIG Trust Company LLC's dba name in the State of New Hampshire.
New York
Please note the following disclosures associated with virtual currency:
Virtual Currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
Legislative and regulatory changes or actions at the State, Federal, or international level may adversely affect the use, transfer, exchange, and value of Virtual Currency;
Transactions in Virtual Currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
Some Virtual Currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
The value of Virtual Currency may be derived from the continued willingness of market participants to exchange Fiat Currency for Virtual Currency, which may result in the potential for permanent and total loss of value of a particular Virtual Currency should the market for that Virtual Currency disappear;
There is no assurance that a Person who accepts a Virtual Currency as payment today will continue to do so in the future;
The volatility and unpredictability of the price of Virtual Currency relative to Fiat Currency may result in significant loss over a short period of time;
The nature of Virtual Currency may lead to an increased risk of fraud or cyber attack;
The nature of Virtual Currency means that any technological difficulties experienced by the Licensee may prevent the access or use of a customer's Virtual Currency; and
Any bond or trust account maintained by the Licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
NYDIG Execution LLC, located at One Vanderbilt Avenue, 65th Floor, New York, NY 10017 is regulated and licensed as a money transmitter by the New York State Department of Financial Services. If you have a question or complaint, please contact NYDIG Execution LLC at NYDIG.com or (877) 869-9041.
Please visit www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal to file a complaint with DFS.
North Dakota
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. North Dakota residents may contact the North Dakota Department of Financial Institutions with any questions or complaints at (701) 328-9933.
South Dakota
If you have a question or complaint, please contact NYDIG Execution LLC and NYDIG Trust Company LLC at clientservices@nydig.com or (877) 869-9041. NYDIG Execution LLC and NYDIG Trust Company LLC, located at One Vanderbilt Avenue, 65th Floor, New York, NY 10017, are regulated and licensed as money transmitters by the South Dakota Division of Banking. South Dakota residents may contact the South Dakota Division of Banking with any unresolved questions or complaints about NYDIG Execution LLC, NMLS No. 1781446, or NYDIG Trust Company LLC, NMLS No. 1985471, at (605) 773-3421.
Tennessee
Please note that this license and the required surety bond do not cover the transmission of virtual currency. NYDIG Execution LLC and NYDIG Trust Company LLC are licensed by the Tennessee Department of Financial Institutions as money transmitters. The Tennessee Department of Financial Institutions does not regulate virtual currency.
If you have a question or complaint, please contact NYDIG Execution LLC (NMLS No. 1781446) and NYDIG Trust Company LLC (NMLS No. 1985471) at clientservices@nydig.com or (877) 869-9041. Tennessee residents may contact the Tennessee Department of Financial Institutions, Compliance Division with any questions or complaints at (615) 741-2236.
Texas
If you have a complaint, first contact NYDIG Execution LLC or NYDIG Trust Company LLC at (877) 869-9041, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.
Virginia
NYDIG Execution LLC is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
Washington
If you have a complaint, first contact NYDIG Execution LLC or NYDIG Trust Company LLC at clientservices@nydig.com or (877) 869-9041, and if you still have an unresolved complaint regarding the company's money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:
File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov